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Incident No. 44/2025

Damage to the rack beam

Alert number:
44/2025
Incident date:
4.09.2025
Victim:
No
Department/Region:
Warehouse hall, maneuvering area

Incident description

When removing a pallet from the fourth level of a rack (approx. 7.7 m high), an employee failed to raise the forks to the correct height. Instead of sliding the forks evenly under the pallet, they were inserted too low and pushed the pallet backwards into the rack. As a result, the pallet tilted and began to fall down on its shorter side, partially leaning against other goods. Instead of stopping work and reporting the problem, the employee tried to correct the pallet himself. To do this, he used a smaller wooden pallet and lifted the tilted pallet from below with the forks. During this maneuver, the forks were raised too high and hit a shelf beam.

Incident effects

  1. Damaged rack beam.
  2. Potential threat to employee safety and stability of stored goods.

Incident situation photo:

1

What can you do to avoid an accident?

  1. Before lifting the pallet, adjust the height of the forks correctly.
  2. Do not correct a tilted pallet yourself, do not use other pallets or objects to lift or support the goods.
  3. In the situations described above, always report the situation to your supervisor instead of taking risky actions. It is the supervisor who decides whether another operator will remove the pallet or whether additional safety measures (e.g., a second forklift, platform, technical staff) are needed.