OBJECTIVE: To ensure the safety of people and goods during the loading and unloading of vehicles and the proper circulation of documents within the Logistics Center.

RESPONSIBILITY:

• Transport Department - informs about cooperation with carriers, communicates, familiarizes, and enforces compliance.
• Security - verifies documents and security measures, controls vehicle traffic, opens ramps, issues passes.
• Forklift operator - reports readiness for work and the need to open the ramp.
• Dispatcher / authorized / designated employee - checks documents, indicates the place of loading/unloading, issues permits and seals.
• Driver - applies health and safety rules, uses PPE (shoes, vest, wedges), performs maneuvers only after obtaining permission.

ENTRY TO THE FACILITY:

• Report the purpose of your visit to Security or the Dispatcher.
• Security verifies documents, issues a pass, and familiarizes you with health and safety rules.
• In facilities with automatic barriers - entry after reading the license plate.
• No notification – report the transport in the system.
• Hand over the transport documents to the Dispatcher.

DRIVE UP TO THE RAMP:

• Drive up to the indicated ramp.
• Security checks the ŚOI and seal.
  • No seal → goods checked against the waybill.
  • No ŚOI → no entry to the warehouse.
• Prepare the vehicle: open the doors, secure the wheels, turn off the engine.
• Wait for permission from security or a signal from the traffic light (red – do not move, green – you can drive away).

UNLOADING/LOADING:

• The engine must be turned off.
• If you enter the warehouse, wear a vest, protective footwear, and an ID badge.
• Stand in the designated area, max. 2 m from the ramp.

• After finishing work, the forklift operator informs Security → only then can you drive away.
• When loading:
  • Secure the goods and close the cargo door.
  • Security seals the trailer and issues the documents. 
• When unloading:
  • Remove the load securing and secure the vehicle.

LEAVING THE PREMISES:

• Give the security guard your pass and exit permit.
• Internal drivers – return their personal pass.
• In facilities with an automatic system – exit after the license plate has been scanned.
• The barrier will only open after the documents have been accepted by the Dispatcher.

PROHIBITIONS:

• Unauthorized parking or departure from the ramp.
• Unloading/loading with the engine running.
• Staying outside the designated area.
• Failure to hand over documents to an authorized employee.
• Parking at the ramp for longer than the operation takes.
• Opening the ramp or gate without authorization.

REPORTING NON-COMPLIANCE:

• Report all irregularities to Security or the Operator.
• Security will draw up a statement in the event of violations of the rules (e.g., lack of a vest, wedges, failure to comply with traffic signals).
• The information is forwarded to the Transport Department, Managers, Administration, and Health and Safety.

ACCIDENTS / INCIDENTS

• Report the accident immediately to Security or the Dispatcher.
• Do not change the location of the incident.
• The driver involved in the incident remains on site until a statement has been made.

DOCUMENTS

• Facility regulations
• Notification
• Pass / Unloading permit / Departure permit